counselling, answered. Everything you might want to know before getting in touch. If your question isn't here, feel free to ask. There are no silly questions when it comes to your wellbeing.
Do I need to be in crisis to come to counselling?
Not at all. Many people come to therapy feeling flat, stuck, or simply like something isn't quite right. You don't need to be at rock bottom to benefit from counselling. Wanting to feel better is reason enough.
How do I know if counselling is right for me?
The best way to find out is through the free initial consultation. It's a relaxed, no-pressure conversation where we can explore what you're experiencing and whether working together feels like a good fit. There's no commitment involved in having that conversation.
What happens in the free initial consultation?
The initial consultation lasts around 30 minutes and is completely free. It's a chance for you to tell me a little about what's brought you to therapy, ask any questions you have, and get a sense of how I work. I'll also share a bit about my approach. Neither of us is committing to anything. It's simply a conversation.
What should I prepare before my first session?
Nothing. There are no forms to complete, no history to rehearse, and no right or wrong answers. Just come as you are. The first session is simply a conversation and we'll find our way together from there.
What actually happens in a counselling session?
Each session is a private, confidential conversation between you and me. There's no set agenda. We talk about what's on your mind, explore what's underneath it, and work toward understanding it more clearly. I follow your lead rather than directing you through a fixed programme.
How long does each session last?
Sessions last 50 minutes. This is standard practice in counselling and gives us enough time to explore properly without the session becoming exhausting.
How many sessions will I need?
This varies from person to person and depends on what you're bringing to therapy. Some people find six to eight sessions sufficient. Others benefit from longer-term work. We'll review progress regularly together and you're always in control of how long you continue.
How often should I come?
Weekly sessions are most common and tend to produce the best results, particularly early on. As things settle, some people move to fortnightly. We'll agree a frequency that works for both of us at the start.
What if I don't feel comfortable after a few sessions?
The relationship between counsellor and client is central to good therapy. If it doesn't feel right, that's important information. I'd always encourage you to raise it with me directly. Often something said can shift the dynamic for the better. And if it's simply not the right fit, I'll help you find someone who might suit you better. There's no obligation to continue.
How much does a session cost?
Sessions are £60 for 50 minutes. Payment is made in advance by bank transfer, card, or another agreed method.
What is your cancellation policy?
I ask for at least 48 hours notice to cancel or reschedule a session. Sessions cancelled with less than 48 hours notice will be charged in full. I understand that emergencies happen and will always try to be reasonable in genuine exceptional circumstances.
Where are you based?
I offer face-to-face sessions at three locations across Hertfordshire: 21 Victoria St in St Albans, Spaces The Maylands in Hemel Hempstead, and 501 St Albans Rd in Watford. Online sessions via Zoom are available to clients anywhere in the UK.
Do you offer online sessions?
Yes. Online sessions take place via Zoom and are available to clients throughout the UK. Many people find online therapy just as effective as face-to-face, and it removes the need to travel. All you need is a private space and a reliable internet connection.
When are you available?
I offer sessions on weekday daytimes, afternoons, and evenings, as well as Saturday mornings. Get in touch and we'll find a time that works for you.
Is what I say kept private?
Yes. Everything you share in sessions is confidential. I will not discuss your sessions with anyone without your consent. I'll explain the very small number of exceptions to this at the start of our work together. These relate only to situations involving serious risk to you or others, or a legal requirement to disclose.
Do you take notes during sessions?
I may make brief notes after sessions to support my own reflective practice. These are stored securely and are not shared with anyone. You have the right to ask what information I hold about you at any time.
Do you have clinical supervision?
Yes. As a registered member of BACP and NCPS I receive regular clinical supervision. This is a professional requirement and helps ensure my practice remains safe and ethical. Supervision is confidential and your identifying details are not shared.
Do you work with young people?
Yes. I work with young people from the age of 13. Sessions are tailored to their age and stage of development, and I work in a way that respects their growing sense of identity and independence.
Will you tell parents what my child says in sessions?
Confidentiality applies to young people too, and I take it seriously. Sessions with young people are private. I will involve parents or carers where there are genuine safety concerns, but I'll be clear about what that means at the start. The aim is for the young person to feel safe enough to speak honestly.
Can parents be involved in the process?
Yes, where the young person is comfortable with this. I can meet with parents separately at the start to understand the wider context, and periodic check-ins can be arranged where everyone agrees. The young person's consent and comfort always comes first.
30-minute consultation. There's no commitment involved in getting in touch. I'm happy to answer any questions before you decide whether to go ahead.